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We are committed to hiring and training adjusters with integrity, honesty, and unrivaled customer service standards. Our adjusters show professional empathy to the insured, addressing their concerns and questions while also meeting the needs of our carrier clients. Our licensed and experienced claims adjusters provide nationwide coverage.

Learn About What Makes Southwest Different

We offer a wide range of services, handling fires, catastrophes, and residential claims, as well as all types of commercial claims. We also serve claims for RVs and trailers, watercraft and boats, and heavy equipment. 

We pride ourselves on the dedication of our adjusters. Out in the field our adjusters run claims, climb ladders, and live out of hotels, BVs, and RVs, working long days into the night if necessary writing estimates. They assist insureds beyond just the technicalities of their claims. If necessary, our adjusters have carried fresh water, blankets, and food to insureds in the wake of a disaster. During Hurricane Irma, our adjusters arranged for volunteers to check on individuals from two carrier clients affected in Florida. Adjusters have taken up collections for families in need, lent a helping hand in cleanups, and provided whatever other aid they can in the moment.

Southwest Adjusters emphasizes speed and availability. We acknowledge claims within 30 minutes and have a secure, web-based file-tracking system available 24-7. We make immediate contact with policyholders and provide prompt and timely inspections. We also provide 24-7 access to all field adjusters and managers with same-day callback. 

Other factors that set us apart: 

  • Subrogation potential addressed on each and every assignment
  • Adjuster prepared estimates and diagrams, mounted and labeled photos, timely reporting
  • Communication regarding reserves to examiner upon completion of inspection
  • Invoicing with no hidden fees
  • Xactimate, Integri, and Simsol training available